Refund and Cancellation Policy
Updated Date: August 8, 2026
Effective Date: April 18, 2021
Website: 7thtv.com
Brand: 7thTV
This Refund and Cancellation Policy explains the terms applicable to subscriptions purchased for premium content on 7thtv.com.
By purchasing a subscription, you agree to the terms described below.
1. Premium Subscription
7thTV may offer paid subscription plans that provide subscribers with access to premium, exclusive, or otherwise restricted content and features.
Subscription pricing, duration, benefits, and applicable taxes or charges will be displayed before you complete your purchase.
2. Subscription Cancellation
You may request cancellation of your subscription at any time by contacting 7thTV at:
Email: support@7thtv.com
Contact: contact@7thtv.com
Phone: +91 85002 98800
Unless otherwise stated at the time of purchase, cancellation will generally prevent the subscription from continuing or renewing for a subsequent billing period.
Cancellation does not automatically entitle you to a refund for a subscription period that has already been paid for.
3. Automatic Renewal
If a subscription is offered on an automatically renewing basis, the subscription may renew at the end of each applicable billing period unless it is cancelled before the renewal date.
The applicable renewal frequency and price will be presented during the subscription purchase process.
Subscribers are responsible for cancelling their subscription before the next billing date if they do not wish to continue the subscription.
4. Refunds
Subscription payments are generally non-refundable once payment has been successfully processed, except where:
- A refund is required under applicable law;
- 7thTV determines that a refund is appropriate in the circumstances;
- A duplicate payment has been made;
- A technical or billing error has resulted in an incorrect charge; or
- A specific refund entitlement was expressly stated at the time of purchase.
Where a refund is approved, the amount and method of refund will depend on the circumstances of the request and the payment method used.
5. Duplicate or Incorrect Charges
If you believe you have been charged more than once for the same subscription or have been incorrectly charged, please contact us promptly.
Please provide, where available:
- Your registered email address;
- Date of payment;
- Transaction or order reference;
- Amount charged; and
- A description of the issue.
We will review the payment information and take appropriate action where an error is confirmed.
6. Refund Processing
Where 7thTV approves a refund, the refund will normally be initiated through the original payment method or payment provider used for the transaction.
The time required for the refunded amount to appear in your account may depend on your bank, card issuer, UPI provider, payment gateway, or other payment service provider.
7thTV is not responsible for delays caused by third-party financial institutions or payment processors.
7. Access After Cancellation
Unless otherwise required by law or stated in the applicable subscription offer, cancelling a subscription does not necessarily result in immediate termination of access.
Where applicable, you may continue to access the premium content included in your subscription until the end of the already-paid subscription period.
After the subscription period ends, premium access may be discontinued.
8. Technical Issues Affecting Premium Access
If you have paid for a subscription but cannot access premium content because of a technical problem, please contact our support team.
We may request information necessary to identify your subscription and investigate the issue.
Where a genuine technical issue prevents access to paid content, 7thTV may, at its discretion and subject to applicable law, provide an appropriate remedy such as restoration of access, extension of the subscription period, or a refund.
9. Changes to Subscription Plans
7thTV may introduce, modify, suspend, or discontinue subscription plans, pricing, premium features, or content offerings from time to time.
Where changes affect an existing subscription, we will handle such changes in accordance with applicable law and the terms communicated to subscribers.
10. Fraudulent or Unauthorized Transactions
If you believe that a subscription payment was made without your authorization, contact us as soon as possible at:
You should also contact your bank, card issuer, UPI provider, or payment service provider where appropriate.
7thTV may investigate disputed transactions and may request additional information to verify the transaction.
11. Exceptions and Applicable Law
Nothing in this Refund and Cancellation Policy is intended to limit any rights or remedies that cannot legally be excluded or restricted under applicable law.
Where applicable law provides a consumer with a mandatory right to cancellation, refund, replacement, or other remedy, those rights will continue to apply.
12. Contact Us
For subscription cancellations, refund requests, billing issues, or questions about this policy, please contact:
7thTV
Currency Nagar, Vijayawada,
Andhra Pradesh, INDIA – 521108
Support: support@7thtv.com
Contact: contact@7thtv.com
Phone: +91 85002 98800
Website: 7thtv.com
Last Updated: August 8, 2026
